PhonePe, Founded in December, 2015 a UPI app to provide online payment services based on a new process introduced by NPCI(National Payments Corporation of India). Licensed by Reserve Bank of India. A semi closed payment module application for Android and iOS has its Headquarter in Bangalore, Karnataka.
PhonePe is an Unified Payment Gateway was licensed to operate in India on 26th August 2014, but the stared their operation in December 2015 and has been in service till now. CEO Sameer Nigam is also the Vice president of the company.
PhonePe is an UPI(Unified Payment Gateway) Which provides users a secure Gateway to make online payments, check their account status connected to the App and many more. It’s a Unified and trusted gateway which allows user to make almost all the online transaction including, phone recharge, Bill payment, Bill sharing, Electricity Bill Payment, Merchant Payment, DTH recharge, schedule payment and exciting money back offers and many more.You name the payment method and you get the concerned service on PhonePe.
The best part is, unlike PayTm , PhonePe doesn’t charge you even a single penny for your transaction. Paytm users have faced the issue that the all the payment made through Paytm gateway to your account is chargeable up to 2.1% of the total amount. Thanks to Demonetization!! in India. But with PhonePe you can make a direct transaction through any bank account for free of charge, on the contrary you may receive a cash back up to 100 rupee for your bank transfer.
As uncle Ben said “With great power comes great responsibilities” . Though PhonePe is one of the most success UPI app ever available, it has some problems users often face. We are here to discuss some common and major issued PhonePe users may encounter.
One of the Major issue is, when you uninstall and reinstall the PhonePe on your phone you may encounter the login issue. The app won’t login even when you enter the right PIN. In most of the cases you will find the OTP is not working for resetting password. Surprisingly when you go for forget password option, the OTP received to reset the Login password for PhonePe won’t work.
What to Do when you are unable to reset Login Password on PhonePe
Those who are using PhonePe to make all their transactions may have faced this problem. When you install PhonePe on old phone and you are already registered to PhonePe you may have encountered the Login problem while using the same pre-registered mobile number. The Login password or the Login PIN is incorrect. And when you go for forget password, the interface will ask you to send an OTP to reset the password but ironically it won’t work. Even after entering the correct OTP received on registered mobile you are unable to login.
How to handle the incorrect PIN issue while logging in to PhonePe
To tackle this login issue with PhonePe when your PIN is not working and neither the forgot password. you need to reset you PhonPe app on your Phone.(Andorid or iOS)
Use the following method to reset you PhonePe app
However Unlike Paytm and all other payment Gateway apps, you are required to login to your PhonePe only once and you remain logged in for lifetime. The UPI is secured with custom user assigned PIN system to make it secure. So, if you lose your phone the thief will still need a 4 to 6 digit to make any transaction even you are logged in.
While in case of resetting you phone or switching your phone, you are required to reinstall all apps including PhonePe as well. Now While logging in to newly installed PhonePe app, you face the incorrect PIN issue even if you type the same PIN stating;
“incorrect details entered , Please try again”
Surprisingly the Forget password won’t work for you and makes you unable to reset the PhonePe Logging PIN. Here is the solution.
How to Solve Incorrect Login PIN or Forget Password on PhonePe
Follow these steps to reset your PhonePe and Login issues
Goto setting of your Android Phone or iOS.
Now open Application manager or Installed Apps(Android 7.0 and above)
Scroll down and find reset data
Click on reset Data and select Clear all Data
Uninstall the PhonePe app
Now everything should be Ok, now open Playstore and Install the App
You may use forget password option to regenerate TOP to reset your Login PIN
Conclusion: While resetting by selecting Forget password option on PhonePe app you may face the login Issue or the invalid detail error. Here we have explained a detail resolution to resolve the login issue on PhonePe App on Android. You can Use the same method if you are unable to login to Your PhonePe App on iOS.
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